Local Provider, Expert IT Support
Based in Dundonald, our Ayrshire team focuses solely on supporting businesses in Ayrshire and its surrounding areas. This means you will always speak to someone who is already familiar with your IT set-up and the challenges you might face.
Our IT solutions are built completely based on your requirements, from family-owned businesses to multi-location organisations – our team works proactively to prevent IT issues, meaning you can focus on what you do best.
Our Ayrshire office is strategically located to ensure our local team of experts can be onsite when needed, and provide a collaborative approach to IT.
Proactive IT Support
Our approach to IT stops problems before they reach you, so you and your team can work as efficiently as possible.
- 24/7 monitoring of all systems.
- Transparency on what our engineers do within your system.
- Programme and system updates handled completely by our team.
Remote IT Support
Our processes ensure we efficiently prevent and solve issues for our customers.
- Remote weekly maintenance check-ups on all of your critical systems.
- Speak to a Ayrshire-based engineer who knows your business, every time.
- All issues tracked with a unique case reference, assigned to your specific engineer.
Third Party IT Liaison
We speak directly to your other IT partners, such as BT, Microsoft, and Sage, so you don’t have to worry about any of your critical systems.
- Ownership of all IT Support issues.
- Proactively follow up outstanding issues until they are resolved.
- Keep your team up to date throughout the process.
It doesn't matter who you speak to, they all know your business, your set-up and just get things working."
Still not sure?
Changing IT provider can seem like a daunting task, but with Innovec we ensure a smooth transition from your current provider with no downtime for
your team.
We are so confident you will be happier with Innovec, we are offering a limited time 3-month switch guarantee, when you switch from your current provider to Innovec.
Our Ayrshire Office
Ready? Request a quote now
Innovec supports 200+ businesses like yours across Scotland.