Blog

Lorem ipsum dolor sit
Free computer encrypt encryption vector

When it happens, you feel powerless. You get an email or letter from a business saying someone breached your data. It happens all too often today.Data breaches happen at banks, online sites like Facebook, and ecommerce stores. Not only that, but governments are also victims. This leaves things like your address, SSN, and credit card details exposed to thieves. A business getting hacked is something you have little control over. But you can take important steps afterwards. We’ve outlined the most important things to do below. These steps can help you mitigate the financial losses.Change Your PasswordsThe very first thing you...

Read More
Free warning alert detected vector

There are many types of malware. One of the most common is called “malvertising.” It crops up everywhere. Including social media sites and websites. You can also see these malicious ads on Google searches.Two things are making malvertising even more dangerous. One is that hackers use AI to make it very believable. The other is that it’s on the rise, according to Malwarebytes. In the fall of 2023, malvertising increased by 42% (month over month).It’s important to inform yourself about this online threat. Knowledge is the power to protect yourself. Especially when it comes to malicious cybercriminals. Below, we’ll help...

Read More

Microsoft have announced mandatory changes to their pricing for Microsoft 365 licences as of 1st April 2025 - all Microsoft 365 licences will see an increase of 5% to the existing pricing. Existing pricing can be maintained by committing to an annual agreement and payment terms prior to 1st April 2025. Please note that these changes are being applied by Microsoft. These are out with our control and will impact all Microsoft resellers and those buying from Microsoft directly. For registered charities there are no changes to your ‘free of charge’ licences, for your ‘paid for’ licences these changes also apply. Can you avoid...

Read More
Free call center customer service business solutions vector

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative.Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and satisfaction. So, what kinds of technology can boost your customer experience? Below, we’ll explore several options transforming customer service today as well as explain how they can help your company stay competitive.1. Artificial Intelligence (AI) and Machine LearningAI and Machine Learning are leading the charge in revolutionizing...

Read More
Free Computer Security photo and picture

Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing.The average cost of a data breach has reached 4.88 million USD.Effective damage control requires a well-planned approach. But there are common pitfalls that can exacerbate the situation. This article will guide you through the key steps of data breach damage control. As well as highlight the pitfalls you should steer clear of to reduce the impact.Pitfall #1: Delayed ResponseOne of the...

Read More
Free Hands on a Laptop Keyboard Stock Photo

Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows. As well as improve productivity and unlock new business value.Recent updates to Copilot in Teams include:Enhanced agent capabilitiesSmarter AI interactionsExtra features to support teams in accomplishing tasks more efficientlyWe’ll explore the latest updates to Copilot in Teams, including new features and intelligent agents as well as how these innovations can transform how your business operates.What is Copilot in Microsoft Teams?Copilot is...

Read More